Basic Information:               
Name: *********            
Gender: Male          
Scholar Degree: Bachelor      
Birth Place: HuNan, China        Birth Date: Feb.1980     
Profession: Electronic Engineering  
Email: **********@sohu.com                             
TEL: 138**********
Working Experience:
1. Aug.2005 —- Current  **************Techenologies Inc. 
Company Introduce: An American company that leads the global ***********Sensor Design
Responsibilities: Take charge of China supplier management and customer service;
i.Supplier management
(1).Audit of subcontract’s process and quality system, make evaluation scheme and audit onsite;
(2).Communicate with Product section and subcontracts and hold conferences for quality issues; 
ii.Customer service
(1).Deal with customer complaint and RMA products, onsite analysis and feedback to supplier to take actions; 
(2).Collect and analyze customer feedback information to discuss in the global conference periodically; 
2. Jul.2002—-May.2005  Quality Engineer、Vice-Supervisor in **********CO.LTD
Company Introduce: A Taiwan based manufacturer of Power supply, 
Transformer etc. 
with 8000 staffs in Wujiang, Suzhou
Responsibilities: 
i. Process Quality management and Improvement
(1). Use QC methods to analyze line failures and hold meetings to implement actions;
(2). Daily process monitoring by statistical methodology such as Control chart, CPK etc.;
ii. Customer Service
(1). Manage quality issues of overseas’ customers and provide 8D reports as well as quality presentations; 
(2). Undertake customer audits from conference holding to site visit including 
New model design review, Line process check, ISO system audit and 
Environment-related audit;
Education & Training:
Sept.1998―Jun.2002    XiangTan university majoring in Electronic Engineering
     
Feb.2004 — May 2004   Delta internal training courses of Mckinsey improvement.      
 Languages & Skills:
Languages: English:  CET-6; Excellent in Writing and reading; Fluent in oral communication;
Japanese: Good at reading and writing, common in communication;       
Quality Tools:
 
1).Excellent in quality problem solve by using quality tools as SPC, FMEA, MSA, DOE etc. 
2).Familiar with application of ISO9000, TS16949;
3). Well knowledge of Statistic and strong capability of experiment design and data processing as well as the experience in Reliability test;
Manufacture:
1). Familiar with Mechanic parts process, Electronic line manufacture, SMT, Soldering, CMOS fabrication & final Testing; 
2). Talents of site management of factory and clean room;
Management:
1). Familiar with OEM operation, supplier chain management and multi-national office operation;
2). Experience in projects management with good interpersonal skills and teamwork experiences;
3). Talents in planning and organizing as well as cross functional communication;
Other abilities: 
1).Proficient on Word、Excel、PowerPoint , Minitab and report writing;
2).Capable of circuit analysis and hardware program;
Projects Experience:
No Name Period My Duties & Activities
1 Software change management 2005/12 — 2006/02 1.Collecting information of history and documentations related to customer; 
2.Planing and analyzing procedure of customer software distribution as well as change management; 
3.Push FAE and Market department to unify encoding and distribution of software;
    
Objectives:  Quality Manager or Related positions
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